FAQ

What is chat marketing?

Chat marketing provides your customers with a way to communicate with your business when you (or your staff) are not physically able to or it makes more sense to automate response to your customers questions. They can get responses to common questions (opening hours, price lists, menus, etc.), answer questions to see if they qualify for your product, register for webinars and training, and many other uses.

What is business automation?

Imagine your potential customers completing a contact form on your website. You might then receive an email containing these details which will then need to manually entered into your customer relationship marketing system (CRM). We can automate this process for you by connecting your website form form directly to your CRM. This means no errors are made when entering the information and your potential customer is automatically started on the nurturing journey built into your CRM. You don’t have a nurturing journey in your CRM? We can help you with this too!

Do you offer packages?

Yes, we have several fixed price packages available.

See our pricing page for more information about our packages.

Of course, we also offer fully customisable solutions no matter how complex your requirements.

Do you offer payment plans?

Yes, depending on your total investment, we can offer payment plans over 3, 6 and 12 months.

How long does it take to deliver the finished product?

This very much depends on your requirements. For a simple product, we can usually provide this within a week of receiving your instructions. If you have an urgent requirement, contact us and we’ll see how we can assist.

Do you offer service/maintenance contracts?

Yes, we have varying service levels available depending on how much support you need ongoing post-delivery. With each solution we deliver, we will offer you a suitable level of post-delivery service. Contact us to discuss your requirements.